Thank you for your order from Motley Fishing. We are sorry that you had to find this page, But if for any reason you are dissatisfied with your purchase, we would like to make it right. We are here to help out as best as we can. Please read the following for returns, and if you ever have a question, feel free to reach out to us!
You may purchase merchandise from this Web site by using any one of the payment options listed. Motley Fishing reserves the right to change its payment procedures at any time without prior notice to you.
If needed, how do I Return & Exchange Items?
If you are not completely satisfied with your online purchase, we will gladly accept the return or exchange of unworn, unwashed or defective items, within 21 days of receipt of purchase. Please send original sales receipt with return shipment. Return/Exchange packages must be shipped pre-paid, preferably United States Postal Service (USPS). You will be promptly credited (less the initial shipping charges), and a return credit receipt will be emailed to you (Return merchandise after 21 days of receipt of purchase OR without sales receipt will only be given store credit.)
To return or exchange an item, please follow these simple steps:
Repack the gift in its original packaging, if possible, with the original receipt and message.
Include your order number in the following return shipping address:
For your security, please return your item(s) with an insured courier (e.g., FedEx, UPS, preferably USPS Parcel Post) and retain your receipt. We will not replace items that are damaged due to no fault of Motley Fishing. (i.e. items damaged, lost in transit, etc). If you are returning an item because it was received damaged, defective or not the correct item purchased, Motley Fishing will reimburse the return shipping charges.